How ChatGPT 4 Could Change the Automobile Industry
Artificial Intelligence is not something new. Even as we talk, scientists and engineers across the globe are working day in and day out to develop tools or bots that can talk to humans, take commands from them and even think by themselves. One of the products of such developments is ChatGPT. It is an artificial intelligence bot that can have conversations with you and even draw conclusions and analysis from that conclusion. It can learn from those conversations. While its still a prototype model, yet its gaining a lot of popularity in recent times and is even thought as a replacement of man force in the future in various industries, like Architecture, Information Technology, Automobile etc.
Talking about the Automobile industry, the significance of artificial intelligence is increasing in the recent times. ADAS (Advanced Driver Assistance Systems) is a new technology that is making driving safer, by implementing brakes when an object comes in the front, and by intervening with the steering. The potential applications of ChatGPT in the Automobile industry are endless, from increasing the safety of the passengers in any vehicle, to helping you buy your new car and even to calculate your EMI. Below are some areas in which ChatGPT can affect the automobile industry :
Customer Engagement –
As majority of the automotive sales are going online, Artificial Intelligence tools like ChatGPT can enhance the Customer Engagement on online platforms. It can provide accurate suggestions based on customer’s viewing history. It can also assist the customer in customising their financial and insurance packages, thus helping them to manage their finances better. Moreover, ChatGPT can provide live customer support in the form of chat also. And chat support is a far better option than support on call as you can avoid waiting for a long time. Even in chat support, bots can provide you one click suggestions for the queries which you might have related to the automobiles. It can also read and analyse from your previous response and suggest the next possible queries which you might have. All these features can increase the operational efficiency of the automobile industry and seamlessly provide better customer experience.
Safer Vehicles –
Who doesn’t like safe vehicles. In fact safety is one parameter where most of the customers decision of buying a car depends. ChatGPT can play a huge role in the safety area. It allows drivers to focus only on the driving with its advanced conversational features. It also makes the interactions easy and smooth thus enhancing the overall driving experience. AI can also process input data like radars and cameras and provide the driver with actionable insights. It can alert the user for potential road hazards. It can also drive accident alerts and reports. This can help the rescue teams to respond faster and also provide insights to insurance companies. It can also assist the repairers with intelligent damage assessment. Based on analytics, it can also predict and notify upcoming service schedule. ChatGPT can also enhance navigation. And as I said earlier, ADAS is something which is coming in new cars, which helps driver in assisting the driving experience such as detecting front and side objects, automatically applying brakes in case of danger, assisting the drivers in fog and so on.
Used car market –
The car is new to even the people buying a used one. An AI chat assistance can help a lot here in taking care of and reducing the process of buying a used car. With thousands of options to choose from, ChatGPT can simply have a chat with potential customers and gather their interest and then suggest cars based on it. It can also direct the users to book a test drive and even calculate the EMIs for them, should the users plan to finance the car.
Although ChatGPT is still in its initial stage, it could potentially change the way we do everything in the future. It can impact our day to day decisions and can reduce a lot of dependency on humans. Who knows in future our car or any other automobile with artificial intelligence could give us commands and direct us to do chores.